The present diverse workforce has become even more important for helping the organization to achieve its goals and objectives and for this the employees need to work comfortably with each other. But there are a huge difference with respect to the traditions, lifestyles, beliefs and backgrounds of the people working in the organization including the managers, employees and co-workers. This is the reason why employee sensitivity training has become increasingly important because it enables the employees to enjoy greater understanding of the differences that exists between one another. Moreover, this training has become even more important with the rise in the workplace issues regarding sensitivity, diversity and harassment. These live, engaging and interactive training sessions are considered as the best way of educating the employees about the corporate culture, influence behaviors and ensure that they will work together without any issues.
Employee sensitivity training is also considered as the most popular organizational development technique that helps in increasing the well being of the employees. It also helps in increasing the self awareness of the people working in the organization when it comes to dealing with the sensitivity and prejudices to other workers. This training is especially designed for fostering a culture of integrity, respect and accountability towards the people working together in a company. This is the best way of improving the workplace culture so that any instances of cultural differences will be eliminated greatly. Moreover, it also helps the employees to become aware of their behavior towards other employees who are different in the age, gender, race, color, sexual orientation and ethnicity and thoughts. The modern workplace is becoming more tolerant than before and this is because of the sensitivity training where they are taught to become more sensitive towards the other people. This training also allows the employees to get a better understanding about their role in the organization and those people who are working along with them. If the employer wants to build a safe as well as an inclusive environment for all the employees to work together as a team then the importance of sensitivity training cannot be underestimated. With the better understating among the employees, there will be an increase in profit and productivity of the workers. This will eventually help in increasing the retention rate and reducing high turnover so that no employees will leave the company due to discrimination and conflicts. After the training is completed, each employee will feel respected and welcomed so that they will work together with other for solving the problems affecting the organization.
Employee sensitivity training is very beneficial for the success of every organization that it helps the employees to interact with other people without discrimination regardless of their cultures and backgrounds. The training has a positive impact on the multicultural work environment because it prevents employees’ conflicts and increases cultural competency. The incidents of retaliation, harassment and discrimination between the employees will be reduced considerably after the training schedule so that the organization will have a peaceful work environment. The unfair assumptions and stereotypes that are ingrained in the minds of the employees will be eliminated as they will become more tolerant towards each other. Among other important topics, sexual harassment is a common issue that arises in the workplace and with the right training; these incidents can be reduced considerably. Additionally, the employees will become more empathic and understanding to the other employees after completing the training so that human interactions will be carried on with any kind of conflicts. The training is also used for unfreezing the old values of the employees so that they don’t have a biased opinion about any other employees. The training is done with small group of employees who are thoroughly trained in unstructured group by a trainer who uses examples for making the concepts clear. This will also help in development of the new values and it will have a strong impact on the interpersonal behavior of the employees undertaking the training. The benefits of the training are that the employees will also develop emotional intelligence so that they can become more sensitive towards the other employees. It will also help them to manage their emotions and be good to other working with them.